Coronavirus Information: Your Questions Answered

13th March 2020 |




Future Directions CIC and the COVID-19 Coronavirus 

We have set up this page in order to keep you up to date with the latest advice regarding COVID-19. Globally as a country, and as a values driven organisation we are approaching the challenge presented by the spread of the virus as proactively as we can. Containment underpins all current strategy and we will continue to follow the advice given as and when it changes.

At Future Directions CIC, we are monitoring the situation carefully and reviewing all updates and information on a daily basis. We are following guidance from Public Health England (PHE), the Department for Health and Social Care, the Local Authority and the Care Quality Commission.

How do I limit the spread of germs?

Our focus remains centred on hygiene, as this is proven factually to be the most effective way of limiting the spread of germs and the virus. Personal hygiene is the most important way we can contain COVID-19. Chief Medical Officer for England, Professor Chris Whitty, stated: “The measures outlined in the plan are based on the best available scientific evidence – and led by our world-leading infectious disease experts.

"Simple as it sounds, the single most important thing individuals can do to protect themselves right now is wash their hands regularly, for at least 20 seconds, with soap and water. We have always said it is likely we can expect more cases and the action plan outlines the types of options open to government in each phase of an outbreak.”

Washing hands with soap and water, five or more times a day for 20 seconds (the same amount of time it takes to sing Happy Birthday twice) remains one of the most important ways of reducing the chance of infection.

Using tissues when coughing and/or sneezing is also essential. Public Health England have been advising of the importance of correct coughing and sneezing etiquette with the ‘Catch it, Kill it, Bin it’ campaign.  To ensure good personal hygiene, make sure you carry a pocket-sized pack of tissues.

If you haven't washed your hands, please avoid touching your face and reduce physical contact with others.  If anyone wishes to refrain from shaking hands at any of our events, please do not be offended.

Whether at Marle House or on any of our external sites, we continue to promote healthy hygiene whilst going the extra mile and putting people first. We thank you for your support to ensure the same good practice at home and work.

What about risk assessments?

For our staff members, partners and the people we serve, we take our safeguarding responsibilities very seriously.  As such, our approach to the current situation, particularly with regard to community events and working remotely is proactive, measured and careful. Our risk assessments are dynamic and reflect the challenges of the current situation, recognising that changes may have to be made swiftly.

We continue to closely monitor Government advice in these every-changing circumstances. We have also been looking at contingency plans should the worst happens. This may include working from home and communicating with our partners by videoconferencing methods like Skype and Facetime. We will keep you updated as and when the situation develops.

Whatever happens, we are committed to putting people first and being transparent, whilst balancing this with a robust approach to safeguard the health and welfare of our community and beyond.

For further updates, go to GOV.UK's page on the COVID-19 (Coronavirus) situation.  If you are planning to travel abroad or live overseas, go to

« Back to blog

My Support

my support

family info

family info

for professionals

for professionals

working for us


CQC  2014 British Institute of Learning Disabilities Housing and Support Alliance Dementia Friendly Social Care Community