Finance and Payroll

Our Finance & Payroll team ensure that the support provided across all services within Future Directions is of the highest quality. for people we support and our staff teams.

Meet the Finance & Payroll Team who ensure everything runs smoothly day to day, ensuring a positive difference is made to people’s lives helping to make things happen for people we support & staff here at Future Directions CIC.

Paula Wood

Finance Controller

Paula joined Future Directions in March 2022 to oversee the values-led finance and payroll team. She has brought to the team a depth of knowledge, having worked in accounting and finance for over twenty years. Paula has previously worked in various services: private limited companies, a youth charity and has previously taught accountancy at college level to adult learners.

Her role involves supporting the Finance Director, cash and bank management, transactional management, finance systems, financial control, reporting and planning, developing systems and processes and payroll. You can contact her on 0161 769 9006.

Ray Keeling

Credit Controller

Ray joined Future Directions in September 2021 as part of the Credit Control Team. His role involves liaising with Network Managers, Local Authorities, and NHS Trusts to ensure we accurately invoice for the services we provide, and receive payment of those services. Before joining Future Directions, he spent most of my career in debt recovery working for various law firms in Manchester city centre. If you have any queries, please contact him on 0161 769 9029.

Andrew Crowther

Finance Assistant

Andrew joined Future Directions in May 2022. He works in our Credit Control department as part of our Finance team at Marle House. In his spare time, he enjoys spending time with his son and his partner, going for walks and watching Oldham Athletic FC. If you have any queries of a credit control nature, please telephone Andrew on 0161 769 9000 or his fellow colleague Ray on 0161 769 9029.

Charlotte Hall

Finance Assistant

Charlotte joined the finance team after being a support worker for one of our Rochdale services. She found her previous role very rewarding, enjoying the transformational nature it had on the people we support. Charlotte currently works in a varied role within the finance team, supporting in most areas including: Banking & Bank reconciliations, arranging holidays & purchases for the People We Support, credit card reconciliations, money carer card support and balance sheet reconciliations and supporting the financial controller with other tasks.  Charlotte has successfully completed her Level 2 AAT course.

If you have any queries, please contact Charlotte on 0161 769 9055.

Liv (Olivia) Roberts

Finance Assistant

Liv joined Future Directions in May 2023 as part of the Purchase Ledger team, Liv brings to the team knowledge and experience having worked as a ledger clerk for over five years. Her work includes supplier invoice processing, production of the payment runs, credit card reconciliations, household expenses, agency database administration and various other tasks including purchase ledgers.

If you have any queries, please contact Liv on 0161 769 9021.

Carrie Clayton

Finance Administrator

Carrie’s role is to support the finance team with administrative tasks. Carrie joined the team in June 2023 and is working predominantly with the Benefits team in administrative support, assisting with bank mandate set up and amendments. She will soon be working with the Credit Control team working on reconciliations and further developing processes. You may see Carrie from time-to-time on Reception as she kindly covers in support of the wider FD team. Carrie also assists with email access requests for staff, her contact number is 0161 769 9082.

Chrissie Wall

Finance and Audit Officer

Chrissie’s role in making sure our staff and people we support have great lives by her fiscal management skills. She does this by processing staff wages, dealing with benefit payments, and carrying out bank reconciliations for the people we support and household accounts. She also keeps our staff teams moving, by obtaining quotes for leased vehicles and solving car insurance issues. If you have any queries, please call her on 0161 769 9010.

Sharon Morgan

Payroll Officer

Sharon started with Future Directions in October 2022 and works within the Payroll Department which she thoroughly enjoys. Her role includes: Setting up posts and rates in the payroll system, reviewing and processing of the monthly payroll and dealing with payroll queries. Sharon has a wealth of experience in providing payroll processing services with transferable skills of over eleven years from her previous employment. If you have any queries about your pay, please send them Sharon’s way on 0161 769 9000.

Sarah Harper

Payroll Assistant

As Payroll Assistant, Sarah’s role involves working on new starter paperwork, monthly/weekly bank pay and queries, payroll queries, Cintra logging in queries and other payroll tasks.

She has brought to the team her attention to detail and administrative skills developed from her experience from working in GP surgeries and pharmacies. You can contact Sarah on 0161 769 9027.

Charlotte Booth

Payroll Assistant

Charlotte joined Future Directions in January 2021, initially within the HR Department as part of the recruitment team. Charlotte thoroughly enjoyed her time in that role but after nine years working within recruitment, she was seeking a new challenge and change of direction in her career.

When an opportunity arose within the Finance team, she applied, was successful, and transitioned well into her new role. One that involves working on new starter paperwork, monthly/weekly bank pay and queries, payroll queries, Cintra logging in queries and other payroll tasks. You can contact her on 0161 769 9062.