Operational Network Managers
Our Operational Network Managers ensure that the support provided across all services within Future Directions is of the highest quality.
Meet the Operational Network Managers who make a real positive difference to people’s lives.
Specialist Services Operational Network Manager, Manchester and Oldham services
Sarah is a qualified Learning Disability Nurse with over eleven years nursing experience. She has worked for Future Directions CIC for six years and has qualifications in Level 5 Management and Leadership and the mentorship programme to support student nurses within the work place. Sarah is also a trainer for the company in delivering Epilepsy training.
She has experience of working within forensic backgrounds and hospital settings, though finds her current role extremely rewarding. This means she is able to support individuals within the community safely and ensure that they have a great life. Sarah is also passionate about promoting the independence of the people we support alongside our company values.
Deputy Operational Network Manager and Poppyfield (Oldham) Service Manager
Julian is a Registered Nurse who has worked in a variety of roles within Specialist Services, supporting individuals with mild learning disabilities and/or mental health issues with forensic backgrounds. He has a BILD qualification in Positive Behaviour Support and is one of the lead trainers in PaPP training within Future Directions. He has gained training in Connect 5, using it to support individuals managing their mental health with clear objectives on how they would want to change their life.
He has over two decades experience in Health and Social Care and leads a team of passionate individuals driving out the key component of Positive Behaviour Support. Improving the quality of life of the people we support in a person centred way.
Operational Network Manager, South Manchester and Stockport.
Naomi is a qualified social worker who has worked in the health and social care sector for over sixteen years, six of these have been spent at working for Future Directions. She has worked across various areas of the organisation in different leadership roles and prior to this worked as a support worker.
She has supported individuals with learning disabilities, autism, mental health needs, as well as individuals with complex health needs.
Naomi is very passionate about the coaching and mentoring of her staff teams, to ensure that we ‘live and breathe’ the Future Directions values. To Naomi, her role is extremely rewarding, in ensuring everyone has the opportunity to achieve given outcomes in line with delivering excellent support and giving the people we support the best lives possible.
North Manchester, Stockport and Spennithorne Operational Network Manager
Lisa has worked for Future Directions for over two decades. She started as a Personal Assistant in Stockport then progressed to Team Manager for 12 years, before becoming an Operational Network Manager for North Manchester.
Over the years, she has developed an understanding of the importance of assisting people we support to maintain and safeguard their independence, dignity and respect. To this end she recognises and values the different ethnic and cultural backgrounds, whilst maintaining individual requirements.
Her knowledge and experience of working in the community and organisational and leadership skills enable her to work at her best, as she continues to seek out ways to innovate and support her peers in developing the service.
Operational Network Manager, Riverbeal and West Yorkshire
Michelle has worked in Health and Social Care for over twenty years, starting her career as a Support Worker initially working with the elderly with Mental Health problems in an Outreach capacity. She has progressed within Future Directions, working her way up to Operational Network Manager Position where she oversees the Outreach service, Riverbeal Extra Care and Bradford Supported Living.
Michelle is a team player and is very passionate about her work, striving for the best outcomes for the people we support – making a real difference in their lives. She focuses on the positives and sees solutions rather than problems. Michelle stays calm in difficult situations, providing reassurance to the staff team as well as people we support.
Stockport Operational Network Manager
Simon has worked in the Health and Social Care sector for over twenty years in a wide range of roles. He has helped to support people with learning disabilities, autism, and mental health needs as well with complex health needs in both home settings as well as clinical settings.
With several years’ experience as a support worker he has the passion and drive to help to support people to live great lives. This has shaped his personal and professional ethos, seen in his managerial approach to help to shape cultures and promote Future Directions values to drive success for the people we support and the staff teams.
He is driven to drive diversity and equality within the workplace and continue to create a culture which inspires.
Operational Network Manager, Rochdale
Jennifer has worked in Health and Social Care for eighteen years, starting out as a Support Worker in a residential home. She has held various roles throughout her career, completing Level 2, 3 and 5 Health and Social Care Diplomas, a Training and Education Award and the Leadership Way courses. These have enhanced her professional experience and boosted her leadership skills. She has twelve years Social Care Management experience, managing supported living services.
Jennifer has overall operational responsibility of delivering services for adults with physical, learning and autistic spectrum conditions and individuals with complex needs across Rochdale and Oldham. She loves working as part of a team to deliver high quality person centred services to each of the individuals that we support.
Operational Network Manager, Trafford
Jane has worked within the Health and Social Care sector for over 25 years. She started her career as a support worker back in 1997 supporting adults with Learning Disabilities, Autism, Epilepsy and other complex health conditions. From 1999 onwards she went into various management roles from Deputy Team Manager to Team Manager. In 2017, Jane went into the Deputy Operational Network Manager role. Four years later, she went into the Operational Network Manager role for Trafford.
Jane has a Level 5 Diploma in Leadership and Management. She has worked in the Trafford area for approximately 20 years and really enjoys her role. Especially when she sees the people we support with a smile on their faces living ‘Their Best Lives’.
Deputy Operational Network Manager, Trafford
Sam has around sixteen years’ experience in the Health and Social Care sector specialising in complex mental health, challenging behaviour, learning disability and autism in both supported living and residential settings. All of which working up from support worker to Registered Manager and safeguarding lead for multiple sites.
She has held varied roles, including transition of individuals from secure settings to their own home in the community and working in a memory disorder unit, secure unit and being involved in neuroscientific research. Sam is always passionate about understanding the rights of all individuals, ensuring that they live the best lives that they can. This has helped her to further understand her own diagnosis of autism as well as her children’s diagnoses.
Operational Network Manager, East Lancashire
Sarah has worked in social care since 2009. She began her career working in hospital settings, prior to moving over to community supported living. She started off as a support worker, progressing to Deputy Team Manager, Team Manager, Deputy Network Manager and now Network Manager for Lancashire. Her professional qualifications include a Level 5 in Leadership and Management and she has supported people with a variety of additional needs such as Learning Disabilities, Autism and Mental Health.
Sarah is very passionate about my job, loves working for Future Directions CIC and working as part of a team.
Service Manager, Residential Services, Stanley Grange
Gemma has worked in social care for over ten years, the majority of which being spent at Stanley Grange. She started as a bank support worker and has worked with a variety of additional needs such as learning disabilities, autism, mental health support needs, dementia and palliative care. Gemma also has a keen interest in person centred care and believes this should be implemented in everything we do. She is also an advocate for active support and promoting independence.
Over the years, she has supported everyone in all of the houses at Stanley Grange. In her new role as Residential Registered Manager she looks forward to spending time in each of the houses once again.
Oakview and Fountains (Specialist Services) Service Manager
Michelle has worked within adult social care for fifteen years supporting adults with learning disabilities, autism and other additional needs. She started her career as a support worker and has taken on many different roles over the fifteen years leading up to her role as Registered Manager.
Throughout her career in Health and Social Care, she has always been a firm advocate of person centred ways of working and helping people live a life they chose. She finds her role very rewarding and feels lucky to support some amazing people. She believes that being able to give people a ‘voice’ and to be heard is very important – especially for their mental health and wellbeing.
Operational Network Manager, Stanley Grange Fountains and Oakview
Amy has worked within Health and Social Care since 2004 and joined Future Directions in May 2021. She continues to support adults with autism, learning disabilities, mental health conditions, complex behaviours and forensic backgrounds.
Amy is qualified to NVQ Level 3 Health and Social Care with Level 2 and Level 5 Diplomas in Leadership and Management and a Level 7 award in Developing Strategic Leadership and Management Capability. Before joining us, Amy was a registered manager for a large supported living service and took a lead role in the assessment and development of new service provisions.