Support Services Team
Our Support Services Team ensure that the support provided across all services within Future Directions is of the highest quality.
Meet the Support Services Team who make a real positive difference to people’s lives.
Chrissie Wall
Finance and Audit Officer
Chrissie’s role in making sure our staff and people we support have great lives by her fiscal management skills. She does this by processing staff wages, dealing with benefit payments, and carrying out bank reconciliations for the people we support and household accounts. She also keeps our staff teams moving, by obtaining quotes for leased vehicles and solving car insurance issues. If you have any queries, please call her on 0161 769 9010.
Carrie Clayton
Finance Administrator
Carrie’s role is to support the finance team with administrative tasks. Carrie joined the team in June 2023 and is working predominantly with the Benefits team in administrative support, assisting with bank mandate set up and amendments. She will soon be working with the Credit Control team working on reconciliations and further developing processes. You may see Carrie from time-to-time on Reception as she kindly covers in support of the wider FD team. Carrie also assists with email access requests for staff, her contact number is 0161 769 9082.
Julie Parkinson
HR Manager
Julie enjoys her role as Human Resources Manager, supporting managers and staff with disciplinary hearings, grievances, absence, welfare meetings and reviews. She is part of our HR team that organise recruitment events with team managers, co-ordinates interviews and processes relevant recruitment checks and paperwork. She also deals with staff queries relating to maternity, paternity, personal details, pay and contracts. If you have any queries, please call her on 0161 769 9053.
Abbi Rose-Dalziel
Staff Training Coordinator
Abbi’s role includes arranging suitable staff training courses, whether additional college courses or continuous professional development by means of e-learning courses. This includes bookings, reporting as required by Team Managers, Network Managers, and Service Development Managers. She is also a minute taker for monthly Training and Development Team meetings and weekly Network Manager Meetings. For queries about your training, please contact her on 0161 769 9050.
Jolie-Mae Lang
Social Media Marketing Lead
Jolie has recently moved over to our Social Media team from previously working with Admin, Jolie has good knowledge of Future Directions CIC and is able to use her Media Skills to share all the amazing things we do at Future Directions to provide the people we support with great lives.
Jolie also maintains our social media pages, adds content to the website, along with organising events such as our Celebration Day and attending events to create video content. Please contact me at Marle House on 0161 769 9020.
Stuart Vallantine
Social Media Marketer and Designer
Stuart’s way of showing how the people we support live great lives is via Future Directions’ social media updates. He maintains our social media pages, adds content to our website and blog, and designs publicity material for community events. With our Music and Creative Activities Lead, he also runs Fun Time Friday and the Stronger Together Community Choir and Open Mic sessions. Please send your stories for our social media on 07410 981601.