We are looking for a passionate, focused and values driven Learning & Development Manager to join our team, delivering Residential, Complex Care & Supported Living Services in the North West.

Our Values:

• Put People First
• Be Transparent
• Go the Extra Mile
• Be Creative
• Be Adaptable

CQC Rating Outstanding and winner of best employer of over 250 staff by skills for care!

Right now, we’re looking for someone like you to manage the Learning & Development function. We need your help in order to provide the very best Person Centred Support, as well as ensuring the quality of service and support provided to people who use our services.  Interested, and want to make a real difference, then we would love to hear from you!

For further information about the role please feel free to get in touch.

About the organisation:

Future Directions is a high quality values based car provider, we work with people and provide support that enables them to live the life they want and to achieve their outcomes. We support people with complex needs who require additional support including adults and young people with varied mental health needs, learning disabilities, forensic histories and young people in transition from hospital settings.

We are a ‘not for profit’ values based organisation that operates across the North West of England, we want people to have great lives and we will achieve this through living out our values.

About the role:

The Learning & Development Manager will be responsible for leading the design and delivery of appropriate learning programmes within the organisation; ensuring that our colleagues are equipped with the skills to perform their duties. Working closely with the HR & Operations function, they will design and implement an effective L&D strategy that complements our core organisational objectives and drives a culture of learning, development and continuous improvement within the organisation, including the establishment of structured career pathways and the design and delivery of robust management development programmes.

The Learning & Development Manager will be responsible for conducting training needs analyses, designing and delivering comprehensive training programs for new and existing staff, and ensuring the highest standards of quality and compliance within our services.  This role is pivotal in maintaining and enhancing the skills and knowledge of our workforce to ensure exceptional values driven support to the people we support.

• Hours – Fulltime 37.5 hours p/w
• Salary – £36,000 to £40,000 p/a
• Base – Marle House, Chadderton, Oldham

Key Responsibilities:

• Plan, prepare and deliver high-quality learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Rigorously monitor and track learners’ progress, providing regular feedback to Managers
• Collaborate with other team members to share best practices, contribute to curriculum development
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.
• Maintain accurate records of learners’ attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements
• Stay abreast of the latest developments in the care sector and guidance changes and continuously updating own knowledge and skills
• Support achievement of Key Performance Indicators
• Lead on the development & delivery of the organisations induction programme that effectively embeds and supports colleagues into our organisation.
• Act as subject matter expert for all learning and development activity; ensuring that ways of working are consistent with current best practice.
• Drive increased utilisation of the apprenticeship levy by establishing strategic relationships with relevant learning partners, identifying opportunities to align apprenticeships with internal career pathways.
• Produce an induction training schedule for all new care staff, ensuring the content covers all mandatory courses and includes both practical and theoretical learning.
• Ensure all required equipment is available for training sessions &  where possible ensure the regular servicing and maintenance of training equipment.
• Conduct and analyse Training Needs Analysis (TNA) to identify training requirements for all staff.
• Manage the e-learning function & organisations training system
• Ensure refresher training is planned and monitored on the training system
• Explore outsourced training opportunities, book relevant training sessions, and act as the main point of contact for training providers.

Person Specification:

• Team player with excellent influencing skills & hands-on approach
• Shared organisational values
• Ability to work under pressure and multi-task
• Effective and patient interpersonal skills
• Strong problem-analysis and solving skills
• Detail-oriented
• Coaching and mentoring abilities
• Analytical and logical reasoning skills
• Excellent time management and leadership skills
• Ability to handle problems efficiently and effectively
• Ability to work collaboratively with all stakeholders including people supported
• Proficiency with basic computer tools (e.g., Office suite, Internet, email)
• Minimum Level 4 learning and Development qualification, CIPD qualifications preferred
• GCSE (or equivalent) in English Language and Mathematics
• Full Driving License

Application/Interview Process:

Closing date – 4^th March 2025

First Stage Interview – Informal Telephone Interview

Second Stage Interview –  7^th March 2025, Formal Interview with Head of Human Resource and Operational Development